Update:
Pelanir responded quickly to my concerns and processed a return within 12 hours of contacting them. So, they do have great customer service!
The good:
These are a cool design, like nothing I've seen on the market until now. The materials used appear to be good quality and I'm guessing they would last a couple years before needing replacement.
The bad:
As with most quality dress shoes, I was expecting the outsole to be made of leather; The description only mentions leather (repeatedly) and the photos don't show a clear image of the outsole being made of rubber. Also, while I understand these are handmade, they are very clearly handmade (not in a good way); the glue is visible at most of the seams and all the way around the outsoles, among some other defects.
Unfortunately, these are too far off from my expectations to want to keep them, hopefully returning them won't be difficult.